The Holocentric Inaugural User Conference went off with a bang last week; that’s really the only way to describe it. In my first post I mentioned that I would follow by talking about how customers have benefited from using Modeler and Modelpedia. The conference certainly provided the best examples of this. I’ve never before been involved with a conference that had the kind of buzz and quality of both customer and partner talks.
Customers, including Qantas Engineering, Western Power, ATO and Defence did a great job explaining where they were able to achieve benefits, whether this was a greater engagement with the business, achieving a return on investment in the order of 20 times, or putting in place the foundation of a Business Management System, these talks focused on results.
What struck me most was seeing straight-talking customers cover details about the benefits they were getting, as well as swapping notes on approaches and goals they had, and not just talking product. The magnitude of customer success really has changed over the past 2 years, not only because of the maturity of the product set, but also because customers are demanding greater results and have been prepared to learn from each other.
I enjoyed getting back into doing presentations and running workshops, having been locked up running agile development projects of late. I covered the essential milestones for the Future Roadmap presentation and the conference also gave me an opportunity to put together some long overdue “tips and tricks” workshops for Modeler and Modelpedia. I have to remind myself at times that some features are taken for granted and these are not always known by others – so it’s our job to let people know!
Of course the star workshop of the conference was the metamodelling talk given by our Product Manager Aaron Davison, to a packed audience. Given the increasing success on projects and obvious customer and partner interest in the feature, it’s certainly an area that will be getting more attention in the future.
Well done Charles, Bruce, Geoff, Keith, Jo, Michael, Tanya and others for making the conference happen. I can’t wait for the next one now!