Australian Taxation Office
The Australian Taxation Office (ATO) needs to ensure that they are compliant with the standard of Record Keeping as defined by Australian Archives.
The implementation of the BMS enabled the ATO to map between activity and stated policy, ensuring that activity matched the original intent of the policy. Using the BMS, the ATO built their records in Modeler before publishing them on their Intranet. This provided the organisation with real processes, enabling them to identify impacts of decisions in real time. Communication among employees was also improved as the Holocentric model provided a common business language.
The Holocentric enabled the ATO to achieve the key objective of Policy Communication and Audit cost-effectively.