Glossary

Business Applications

IT systems that help a company conduct business.

Business Model

The documentation that results from Business Process Modeling

Business Process

Activities designed to produce a specific output for a particular customer or market. These activities may or may not involve IT systems.

Business Process Modeling

To investigate and document how a company conducts business.

Business Process Model

The documented model that results from Business Process Modeling

Business Process Map

Similar to a Business Process Model. While not strictly the case, a map is sometimes viewed as a lower level view of individual work, where as a model is sometimes referred to as a collection of maps.

CRM

Customer Relationship Management is the process of finding, getting, and retaining customers. CRM applications help businesses perform CRM more affectively.

ERP

Enterprise Resource Planning is the amalgamation of a company's information systems including human resources, inventories and financials.

ERP2

Enterprise Resources Planning/Management (ERP/M) is the integration of Enterprise Resource Management, Supply Chain Management and Customer Relationship Management.

IT system

The business applications used to support your business processes, such as CRM, ERP or SCM.

Java

Sun's Object Oriented Programming Language.

.NET

Microsoft's framework for the integration of a variety of different programming languages and technologies.

Round Trip Engineering

Forward engineering from design through to source code, allowing further enhancement of source code in an Integrated Development Environment, then reverse engineering the source code back up to the design, maintaining the integrity of both the design and source code.

SCM

Supply Chain Management is the management of materials, information, and finances as they move in a process from supplier to manufacturer to wholesaler to retailer to consumer.

Software Model

A software model links the business process model with IT systems, ensuring that these systems successfully support the desired business processes.

Strategic Business Plan

The identified long-term goals of a business and the intended methods of fulfilling them.

UML

Unified Modeling Language

Platform, program, vendor and technology independent common language to specify objects, classes, relations, interactions and processes.

XML

eXtensible Markup Language

Platform, program, vendor and technology independent common language to exchange information within and between various programs/applications and devices such as computers and embedded devices.