Glossary
Business Applications
IT systems that help a company conduct business.
Business Model
The documentation that results from Business Process Modeling
Business Process
Activities designed to produce a specific output for a particular customer or market. These activities may or may not involve IT systems.
Business Process Modeling
To investigate and document how a company conducts business.
Business Process Model
The documented model that results from Business Process Modeling
Business Process Map
Similar to a Business Process Model. While not strictly the case, a map is sometimes viewed as a lower level view of individual work, where as a model is sometimes referred to as a collection of maps.
CRM
Customer Relationship Management is the process of finding, getting, and retaining customers. CRM applications help businesses perform CRM more affectively.
ERP
Enterprise Resource Planning is the amalgamation of a company's information systems including human resources, inventories and financials.
ERP2
Enterprise Resources Planning/Management (ERP/M) is the integration of Enterprise Resource Management, Supply Chain Management and Customer Relationship Management.
IT system
The business applications used to support your business processes, such as CRM, ERP or SCM.
Java
Sun's Object Oriented Programming Language.
.NET
Microsoft's framework for the integration of a variety of different programming languages and technologies.
Round Trip Engineering
Forward engineering from design through to source code, allowing further enhancement of source code in an Integrated Development Environment, then reverse engineering the source code back up to the design, maintaining the integrity of both the design and source code.
SCM
Supply Chain Management is the management of materials, information, and finances as they move in a process from supplier to manufacturer to wholesaler to retailer to consumer.
Software Model
A software model links the business process model with IT systems, ensuring that these systems successfully support the desired business processes.
Strategic Business Plan
The identified long-term goals of a business and the intended methods of fulfilling them.
UML
Unified Modeling Language
Platform, program, vendor and technology independent common language to specify objects, classes, relations, interactions and processes.
XML
eXtensible Markup Language
Platform, program, vendor and technology independent common language to exchange information within and between various programs/applications and devices such as computers and embedded devices.
