Process Analysis Introduction

Holocentric Modeler provides the ability to analyse processes and simulate process changes. Through the use of the Holocentric Process Analysis Accelerator, performance metrics including: time, cost and volume assigned to processes and roles are analysed to identify process constraints and inefficiencies leading to the identification of candidate process improvement opportunities. 

To run the Holocentric Process Analysis Accelator,

1. Ensure that the process to perform the analysis on is open in the diagram area

The performance metrics within the process steps of a process need to be defined to perform the analysis.

To enter in the metrics;

2. Open up the item properties of a Process Step by right clicking the Process Step from the diagram > Properties

Result: The Process Step properties editor will be displayed

3. Click the 'Properties' tab

Result: The metrics sub tab with the default values will be displayed

4. Enter in the key metric values required based on:

  • Avg. Activity Duration - An expression of the average time taken to successfully complete the activity.
  • Avg. Activity Lag Time - The average lag time that occurs between the completion of the current process step and the commencement of the next immediate process step.
  • Activity Unit of Time - The standard unit of time to be applied to the ‘Activity Duration’ and ‘Activity Lag Time’ values e.g. minute, hour, day. Choose a time unit that is most appropriate for the nature of the process. Note: It is advisable to use a consistent unit of time (e.g. minutes) for all activities in a process model.
  • Avg. Cost Per Activity - The average cost of performing the process step e.g. consumables, overhead costs. This value should only take into account the costs incurred over and above the time of the people or systems involved.
  • Avg. Daily Volume - The average number of cycles per day for the process step i.e. how many times a day on average the task would be performed.

5. Click 'Save' and 'Close'

Result: The Process Step will be modified

Note: Continue this for all required process steps within a Business Process Diagram

In addition to Process Steps, Process Roles and their associated cost metrics need to be defined.

To enter in the cost metrics for a Process Role;

6. Open up the item properties of a Process Role by right clicking the Process Perfomer lane from the diagram > Properties

Result: The Process Role editor will be displayed

7. Click the 'Properties' tab 

Result: The Process Role metrics will be displayed

8.  Enter in the metrics values based on:

  • Avg. Annual Cost - The annual cost associated with each Process Role
  • Number playing this role - The number of personnel playing the role
  • Comments/Assumptions - Include any comments/assumptions (Optional)

9. Click 'Save' and 'Close'

Result: The Process Role will be modified

Note: Continue this for all required process roles within a Business Process Diagram

Holocentric Modeler also provides a process analysis notation to show the duration and lag time metrics entered in a process.

To apply the process analysis notation,

10. Open the Business Process Diagram properties by right clicking within the white space of the open Business Process Diagram > Properties

Result: The Business Process Diagram properties will be displayed

11. Click the 'Options' tab

12. From the Notation drop down list, select 'Holocentric SR&F Process Analysis'

13. Click the 'Properties' tab

14. Enable showing the activity and duration lag by selecting 'Yes'

15. Click 'Save'

Result: The notation will be updated to show the activity duration & lag time

To simulate process analysis, Start Points and End Points must be defined within a process.

16.  To set the 'Start Point' of a path,  right click on the process step where the analysis should start > Path Analysis > Set Start Point

Result: The start point for the process will be set

 

17.  To set the 'End Point' of a path  right click on the process step where the analysis should end > Path Analysis > Set End Point

Result: The end points for the process will be set

18. To run the path analysis, by right clicking a white space of the open Business Process Diagram > Path Analysis > Find Paths

Result: The Find Paths panel displays

19. Click 'OK'

Result: The Path Analysis is outputted to MS Excel for review

The above only provides an introduction to Process Analysis, for further explanation around Process Analysis,

Refer to the Process Analysis User Guide