Good food, great company, fresh ideas
Thank you to everyone who attended our Sydney and Melbourne breakfast seminars this past week. It was great to meet many new faces as well as to discuss the changing nature of Australia's workplace over some delicious food.
For those of you who couldn't attend the seminars, don't fret. In this post you will find some of our key insights and messages, as well as a fresh perspective on knowledge retention tools.
The topic of the seminar was: "How to keep your baby boomers' brains"
Bruce Nixon, our CEO and Walter Tran covered three core topics throughout the breakfast seminar, these included:
1) Measuring your teams knowledge risk
2) Capturing organic knowledge
3) Transforming staff training from static to dynamic
Our workforce is changing
- 5.5 million Australian baby boomers are retiring
- 47% of ACT are baby boomers
- Over the next 5 years, 150,000 baby boomers will be retiring in Canberra alone (Jennene Buckley)
- Australian workers aged 20-24 are three times more likely to change jobs in a year than those aged 45-54
Capture the organic knowledge that lives in employees heads, before they move on.
Organisations can no longer assume that employees will be committed to their careers and companies. As baby boomers retire, and gen y's change careers, organisations are faced with serious productivity challenges. Did you know, that it takes 13.5 months for an employee to reach their full productivity potential? And approximately 1.5 times their annual salary to train them? That's a lot of time and money spent on training new employees who are likely to leave within 2 years.
We can't control the changing workplace, but we can control how we respond to it. If we need to continuously invest valuable resources into training new employees, then we need to take a new, sustainable approach.
Holocentric encourages a holistic and integrated approach to capturing and sharing knowledge. Holocentric clients capture and transfer organic knowledge through an integrated, dynamic business model, called the Business Management System (BMS). This model tailors itself to your employees individual needs and work styles. It ensures that your SOPs and training manuals are always up-to-date and used.
The model approach ensures that all departments work together to develop and maintain a single source of truth. The organisational model empowers you to train faster, better and easier.
show me the money
Capturing and embedding your SOPs into a BMS is a great way to mitigate the risk, rework and waste associated with training new staff members. Most organisations document their SOPs in training manuals or in online documents, however many employees don't know where to locate the most recent, up-to-date procedure. We have found that important procedures are often lost within out-of-control SharePoint repositories. Such document management systems, often have document duplicates and stale procedures, which repel staff from seeking them out and using them.
There is a better way. Capturing your SOPs in a model form, for example in a Business Management System (BMS), will allow users to easily locate, understand and follow procedures and policies. A BMS creates a baseline for continuous improvement and change management enabling your business to continue to expand its productivity potential through faster training. Capturing SOPs in a BMS can deliver significant benefits including:
- Productivity improved by 20%
- Rework and waste reduced by 40%
- Training costs reduced by 50%
Above is an image capture of our SOPs ROI calculator which was discussed at the seminar. Attendees commented that the ROI calculator is a great tool to enable them to understand where their greatest risks are and to determine which SOPs need to be captured first.
Don't wait for your organisations best employees to leave, capture their knowledge now. If you would like a free copy of the ROI calculator please email firstname.lastname@example.org
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