Understand what your people and processes actually do.
Deliver strong compliance and better customer experience at a lower cost.
Our Customers
AIRLINE
Airservices Australia
Qantas
Qantas Catering
FINANCE
Westpac
Landsbankinn (Iceland)
GOVERNMENT
Department of Defence
NSW Department of Industry - Lands
HEALTHCARE
Bolton Clarke
NSW Department of Health and Human Services Victoria
TRANSPORT
Downer Rail
Downer EDI
GE Aviation
Sydney Trains
UTILITIES
Ventia
Sydney Water
Western Power
Water NSW
Your partners in compliance
We capture knowledge, processes, policies and business models so that you can compare what you say you do, against your actual operations. How do you know if your staff are doing the right thing?
What is important to you?
Customer Experience
37% of people would change supplier after just one negative experience. Poor customer service is costing businesses more than $75 billion a year.
Complicated processes cause delays and customer churn and stress
- Streamline processes based on actual data points
- Discover inefficiencies and reduce rework
- Simulate improvements before implementing them
Doing more with less
Compliance is not a one time event. Consistent, repeatable, shareable processes save 20% in time and effort.
Understand where inefficiencies are
- Take control of your costs
- Create repeatable proceses
Maintain Compliance
Middle managers and senior executives chalk up to 20% (8.9 hours) of the working week complying with rules and compliance. Others spend 6.4 hours
Avoid disruption caused by compliance failures
- Reduce impact of audit costs
- Save time meeting quality and safety obligations
Which product is right for you?
Process Mining
Process Mining unlocks the potential of your IT systems and data.