About
Enhancing compliance and risk management through improved process transparency and accountability at a leading Australian financial institution.
The Holocentric Team was engaged by a defence organisation to support their transformation program by managing complex layers of business information assets, integrating with other enabling groups and services, and ensuring sustainable transformation capability.
Problem
A defence organisation underwent a transformation in how they provided services to the Defence Enterprise over the past three years, encountering several key challenges. These included sustaining the transformation efforts, professionalising the management of business functions and processes, removing duplicated guidance information, and implementing more client-facing standardised processes.
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Solution
Holocentric worked with a finance group to deliver a Business Management System (BMS) that centralised and aligned all roles and responsibilities with the key deliverables of the organisation. The system delivered self-service guidance, reducing enquiries and freeing up resources. It also established a single body of knowledge, accelerating the time to effectiveness for new staff members.
Lorem ipsum dolor sit amet consectetur. Risus sed in in nunc mi scelerisque facilisis neque. Metus a quam iaculis amet. Rutrum massa erat vel erat pellentesque viverra eu dictum neque. Ullamcorper facilisis diam amet commodo at turpis enim velit dui. Id nisl volutpat luctus tristique vitae elit semper tempus platea.
Lorem ipsum dolor sit amet consectetur. Risus sed in in nunc mi scelerisque facilisis neque. Metus a quam iaculis amet. Rutrum massa erat vel erat pellentesque viverra eu dictum neque. Ullamcorper facilisis diam amet commodo at turpis enim velit dui. Id nisl volutpat luctus tristique vitae elit semper tempus platea.
Lorem ipsum dolor sit amet consectetur. Risus sed in in nunc mi scelerisque facilisis neque. Metus a quam iaculis amet. Rutrum massa erat vel erat pellentesque viverra eu dictum neque. Ullamcorper facilisis diam amet commodo at turpis enim velit dui. Id nisl volutpat luctus tristique vitae elit semper tempus platea.
Lorem ipsum dolor sit amet consectetur. Risus sed in in nunc mi scelerisque facilisis neque. Metus a quam iaculis amet. Rutrum massa erat vel erat pellentesque viverra eu dictum neque. Ullamcorper facilisis diam amet commodo at turpis enim velit dui. Id nisl volutpat luctus tristique vitae elit semper tempus platea.
Result
The implementation led to consistent and standardised processes and designs, improved information discoverability for customers across the enterprise, and enhanced governance and compliance measures.
They now possess a core capability within the Integrated Business Support System BMS instance, aligning their operational practices and maintaining the investment in their transformation programme. Staff achieve effectiveness more swiftly and comprehend their compliance obligations. Customers throughout the organisation can access and comprehend the appropriate information. Furthermore, the finance group’s business information assets are now integrated with other departments and AI solutions.
