Centro ASSIST™ is a subscription-based Quality Management System for service providers. Centro ASSIST™ provides content such as standard business processes and policies linked to requirements stipulated by the NDIS Terms of Business, National Standards for Disability Services and the new Quality Safeguarding Framework to help you better comply with the various agreements, standards and frameworks.
All the benefits of Centro FREE, PLUS
COMPLIANT STANDARD PROCESS MAPSPrepopulated ‘best practice’ business processes covering internal operations, interactions with participants and the NDIA. They articulate the responsibilities of your staff, the activities required to be undertaken and most importantly the guidance on how to ensure compliance to the various frameworks/terms/standards/rules/codes such as:
VISUAL AND TEXT BASED INTERFACENot everyone consumes information in the same way. Information in Centro ASSIST™ is published in an interactive website that is both visual (as diagrams) and in text to ensure appeal to the different learning preferences of your staff.
ROLE BASED VIEWSMake it easier to access information. Consumers of the content are provided with views to what is relevant to them, creating a frictionless experience that promotes repeat visits. Role based views filter content relevant to the user’s role reducing overall effort to find and consume content.
PROOF OF ADHERENCE TO REGULATIONSActivity logging with the system provides valuable insight into the content consumed by your staff. Know where your risk areas are before assessments and get real piece of mind from knowing your staff are aware of their obligations.
|Feature||Centro Free||Centro ASSIST™|
|Easy to use, icon driven interface|
|Modern cloud-based system|
|Always up to date and current|
|Support Items grouped by Support Category|
|Pricing Information for Support terms across all regions|
|Profession requirements for all Registration Groups|
|Compliant standard process maps for Service Providers|
|Links to Terms of Business|
|Links to NDIS Quality and Safeguarding Framework|
|Links to National Standards for Disability Supports|
|Role based views|