We all have compliance obligations that require us to have standard operating procedures (SOPs). These may be part of a quality management system, workplace health and safety, some other form of accreditation, risk management or other form of compliance. Do we just create these for compliance purposes or do they actually help us to run the business more effectively and efficiently? In theory, SOPs embody best, most-compliant practice. Yet, very few organisations can attest that they consistently follow SOPs.
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