Plugging Gaps Between People, Processes and Systems

Organisations continue to struggle with connectivity and enterprise-wide alignment. Our CTO, Derek Renouf, spoke to iStart about our approach to R&D and innovation, showing how we fill the gaps.

"While ‘people, process and systems’ mantra has driven process design and execution for decades, gaps remain.

That’s because even if with great processes running on optimised systems operated by highly proficient people, there’s still something else required: the tacit knowledge of how make all the elements work together..."

Read the full article featured on iStart.