Conformance and Compliance
Imagine being able to operate efficiently, meet compliance obligations and deliver great customer service.
How do you view compliance?
To many people, this is simply having the standards in place to pass the audit. Tick the boxes for safety, health, environmental, quality, people treatment or other.
We believe that compliance is now a mission-critical operational issue. Well defined policies and processes, implemented correctly, deliver better outcomes for employees, communities and businesses world-wide.
The Holocentric compliance solution helps you to:
Do the right thing
Do things in the correct manner and ensure that any breaches are quickly rectified.
Improve customer experience
Organizations can reduce delays, improve customer satisfaction and streamline processes.
Be cost effective
If you cannot afford to do it right, how can you afford to do it twice? Re-work is expensive.
With the right processes, appropriate training and monitoring of performance, it is most likely that work will be completed properly. This reduces re-work, increases efficiency and delivers a far greater customer experience.
From our experience the common approach to applying standards is to focus on the definition of standards. Rather than ensuring that people are aware of their personal obligations, ensure that they are kept up-to-date and that they are being applied consistently. Some of the key attributes relating to compliance standards:
• Have appropriate policies and processes been defined?
• Are staff aware of obligations and are they kept up to date with any changes?
• Do they consistently perform in a compliant manner?
Conformance is about behaviour and your internal standards. Compliance is external standards and conformance internal.
There is a substantial cost to not complying for your brand, reputation and financially.
Read here about the Cost of Non-Compliance.
What is your biggest challenge?
37% of people would change supplier after just one negative experience. Poor customer service is costing businesses more than $75 billion a year.
Complicated processes cause delays and customer churn and stress
- Streamline processes based on actual data points
- Discover inefficiencies and reduce rework
- Simulate improvements before implementing them
Doing more with less
Compliance is not a one time event. Consistent, repeatable, shareable processes save 20% in time and effort.
Understand where inefficiencies are
- Take control of your costs
- Create repeatable proceses
Middle managers and senior executives chalk up to 20% (8.9 hours) of the working week complying with rules and compliance. Others spend 6.4 hours
Avoid disruption caused by compliance failures
- Reduce impact of audit costs
- Save time meeting quality and safety obligations
Learn more about the value we can deliver for you
Read what Gartner has to say about Holocentric's Digital Twin solution:
- Marc Kerremans, Gartner, 2018