Insight Webinar – Does your Operating Model Reflect the Real World?

DATE: Tuesday 27 November 3:00 - 3:30pm AEDT

SPEAKER: Dwight Don, Chief Customer Officer, Holocentric

In the theoretical world your business operating model aligns with your plans and strategy, your business runs like a well-oiled machine and everyone performs their job effectively, efficiently and compliantly. But in the actual world, you are facing poor quality and compliance and what should take 2 hours now takes 3 hours and you are not sure why.

Aligning your digital model with your actual business in a Digital Twin of an Organisation (DTO) helps you make sense of why things don’t meet your expectations.

A true DTO is dynamic, harnessing process mining to interrogate your IT system logs together with business intelligence data to give you a true reflect of what is really happening. Armed with a DTO you can work with facts, and not fiction, to drive continuous improvement and sustainable business transformation.


  • How a Business Management System models your Digital Twin

  • How to improve your business using data-based decision making

  • How to use process mining to discover your actual business processes and their efficiencies

  • How you can start small and realise quick returns with a DTO


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Hear from Dwight about how to mirror your digital world with the actual business and use a DTO to improve customer experience, optimize costs and continuously improve your processes.

Dwight is a senior executive in Holocentric and has vast experience working with some of Australia’s largest government and corporate entities.  Gartner have identified Holocentric as a representative vendor in the DTO market place.  We are a leading provider in the DTO and Business Management System technologies.

If you have any questions, or would like to speak to us, please contact us on 1300 789 654.